Tell us what you need help with and we'll guide you to the right support channel.
Issue with a pass I purchased — stream not working, access problems, questions for the organizer.
Video not loading, buffering, app crashes, login issues, or other technical difficulties.
Questions about charges, refunds, invoices, or subscription payments.
I want to broadcast matches on EasySportStream.
A question or feedback that doesn't fit the categories above.
Match or Competition Pass Issue
Contact the Organizer or Operator Directly
As a pass holder, the fastest way to get help is to reach the match operator or competition organiser directly from the live page. They are responsible for the stream and can resolve most pass-related issues quickly.
- 1 Browse to the match or competition you purchased a pass for.
- 2 Open the match live page.
- 3 Scroll down to the Contact Operator or Contact Organizer section and send your message directly.
Write to us at info@easysportstream.com and include the match name or link so we can assist you faster.
Technical Problem
Try These First
Many technical issues can be resolved quickly without contacting support:
- Refresh the page or restart the app.
- Check your internet connection speed.
- Try a different browser or clear your browser cache.
- Check our FAQ for answers to common questions.
If the issue persists, contact our support team and describe the problem in as much detail as possible (device, browser, error message):
Billing or Payment Question
Contact Our Support Team
For billing and payment questions, please email us. Include your account email address and a description of the issue so we can look into it quickly.
Become an Operator
Start Broadcasting on EasySportStream
We'd love to have you on board! Operators can stream live matches and earn revenue from ticket sales.
Check out our Pricing page to learn about camera plans, and feel free to reach out with any questions.
Other Enquiry
Get in Touch
We're happy to hear from you! Send us an email and we'll get back to you as soon as possible.
Before reaching out, you may find a quick answer in our FAQ.