Privacy Policy

1. Who we are

EasySportStream provides live and recorded sports streaming services. This policy explains how we handle personal data across our mobile apps and website.

2. What data we collect

Data you provide

• Account details: name, email, authentication identifiers (including OAuth providers such as Google or Facebook).
• Customer support messages and preferences.

Data we collect automatically

• Device and log information (e.g., IP address, device model, OS version, app version, timestamps) for security and diagnostics.
• Usage events (e.g., sign-ins, page views, stream status checks) to operate and improve the service.

Content you stream

• Video and audio captured by your device or external cameras you manage via the app.
• Streaming metadata (e.g., match identifiers, start/stop times, channel state). If recordings are enabled, related files and thumbnails may be stored.

Permissions

• Camera and Microphone: used only while you actively stream via the app. We do not access these in the background.
• Network: internet access to deliver your stream and check status.

3. How we use data

• Provide, secure, and maintain streaming services (including authentication, channel management, overlays, and monitoring).
• Process your requests (e.g., start/stop streams, retrieve credentials, list cameras).
• Detect, prevent, and investigate fraud, abuse, and technical issues.
• Comply with legal obligations and enforce our terms.

4. Legal bases (EEA/UK)

• Contract: to provide the services you request (e.g., streaming, account access).
• Legitimate interests: service safety, troubleshooting, usage analytics, and service improvement.
• Consent: where required (e.g., optional analytics, certain marketing).
• Legal obligation: when necessary to comply with law.

5. Sharing and processors

We do not sell personal data. We share data with service providers acting on our behalf, such as:

• AWS (e.g., IVS, MediaLive, S3/CloudFront) – streaming, storage, and delivery.
• Expo / EAS – mobile build and update tooling.
• Logging, monitoring, and security tools as needed.

When you purchase paid services on our website, payments are processed by our payment provider; we do not store your card details.

6. International transfers

We primarily process data in the EU (eu-west-1). Where data is transferred outside your region, we use appropriate safeguards (e.g., standard contractual clauses).

7. Retention

• Account data: kept while you maintain an account and for a reasonable period thereafter as required by law or to resolve disputes.
• Logs and diagnostics: typically retained for up to 12 months unless needed longer for security or legal reasons.
• Streaming content and metadata: retained according to your account settings, operational needs, and legal requirements.

8. Your rights

Depending on your location, you may have rights to access, correct, delete, restrict, or object to processing of your personal data, and to data portability. You can also withdraw consent where processing is based on consent.

To exercise rights, contact info@easysportstream.com. We may need to verify your identity before fulfilling requests.

9. Children

Our services are not directed to children under 13. If you believe a child provided personal data to us, contact us to request deletion.

10. Security

We use industry-standard measures to protect data in transit and at rest and limit access to authorized personnel. No method of transmission or storage is 100% secure.

11. Contact

Email: info@easysportstream.com

12. Changes to this policy

We may update this policy from time to time. We will post the updated version here and revise the “Last updated” date above. Significant changes may also be communicated through the app or email.